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Our Articles & Press Releases

Partnerships

Zonetail Partners with Routier to Bring AI Contactless Multilingual Guest Messaging

Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others

Posted on 
November 18, 2020
  by
David Snow
News

Top Rental Collection Secures Revolutionary Contactless Communication Features Through Partnership with Routier

Top Rentals Collection, the first Argentinian Temporary Apartment Chain, in an effort to deliver contactless AI communication to hundreds of apartments, this week announced a strategic partnership with Routier.

Posted on 
October 12, 2020
  by
David Snow
Hospitality

Using The UPI To Measure Operational Efficiency At Every Facility

Posted on 
October 8, 2020
  by
David Snow
Guest Service

Recovering From COVID-19 & Providing Guests With A New & Socially Distant Experience

Posted on 
October 8, 2020
  by
David Snow
Hospitality

Recovering From COVID-19 With Increased Efficiency & More Effective Staff Communication

Posted on 
October 8, 2020
  by
David Snow
News

Streamlining Guest Communications In The Wake of COVID-19

Routier Is Using AI Technology To Bring Hotels Closer To The Needs of Their Guests

Posted on 
August 24, 2020
  by
David Snow
Partnerships

Routier Collaborates With a Local South African Partner to Innovate the Guest Journey Together

Global guest engagement and AI leader Routier is expanding its presence and offerings in Southern Africa through its local trusted tourism software solutions provider Hostech.

Posted on 
August 19, 2020
  by
David Snow
Partnerships

Routier joins Volara’s voice integration hub

A new partnership between Routier and Volara will allow for contactless communication between hoteliers and guests.

Posted on 
August 16, 2020
  by
David Snow
News

Connecting to the brand

Brand standards reach across all areas of a hotel, including – and especially – technology

Posted on 
August 16, 2020
  by
David Snow
Partnerships

Routier Partners with Knowcross

The Routier integration further builds off the current needs of hoteliers in the wake of COVID-19

Posted on 
August 9, 2020
  by
David Snow
Guest Service

The Value of a Happy Guest

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Managing Digital Word of Mouth

Posted on 
August 6, 2020
  by
David Snow
Hospitality

15 Tips to Boost Midweek Occupancy and Revenues

Posted on 
August 6, 2020
  by
David Snow
Guest Service

Ways to Provide The Ultimate Personalized Guest Experience

Posted on 
August 6, 2020
  by
David Snow
News

Press Release: Cloud5 Teams with Routier for Emerging Guest Engagement Software Solution

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Driving ROI with Guest Engagement

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How to increase hotel revenue without increasing occupancy

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How to strategically manage your hotel brand’s equity and reputation

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Travel Trends That Are Shaping The Hospitality Industry

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How Do Successful Hotels Get it Right?

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How to ensure your hotel staff is operating at peak performance!

Posted on 
August 6, 2020
  by
David Snow
Hospitality

5 simple tips that are going to take your hospitality business to the next level

Posted on 
August 6, 2020
  by
David Snow
Guest Service

10 Things Every Person in Hospitality Should Know About Guest Experience

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How to Make Your Hotel's Online Reputation Stand Out

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Hotels Investing in Technology to Protect Credit Card Data

Posted on 
August 6, 2020
  by
David Snow
Guest Service

The Different Types of Guests You Can Expect in a Hotel and How to Deal With Them

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How The Internet Of Things Will Change The Hospitality Industry

Posted on 
August 6, 2020
  by
David Snow
Hospitality

The Hotel Cookbook for Revenues and Profits (Infographic)

Posted on 
August 6, 2020
  by
David Snow
Guest Service

Guest Personalization: The Roadmap To "Youniverse"

Posted on 
August 6, 2020
  by
David Snow
Hospitality

The INSANE Impact Of Online Reviews On Hotel Bookings

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Understanding the Four Essentials of Hospitality Industry

Posted on 
August 6, 2020
  by
David Snow
Guest Service

The Millennial Guest 101

Posted on 
August 6, 2020
  by
David Snow
Guest Service

The 5 Most Bizarre Guest Complaints Ever

Posted on 
August 6, 2020
  by
David Snow
Hospitality

What really brings in the most ROI for hotels?

Posted on 
August 6, 2020
  by
David Snow
Hospitality

USP: What is it and Why Your Hotel Needs One

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How Your Hotel’s Brand Promise Leads to Loyalty and a Better Bottom Line

Posted on 
August 6, 2020
  by
David Snow
News

Why Your Hotel Needs a Reputation Management Strategy

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Boosting Occupancy with Smart Data Marketing

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Measuring Your Hotel Technology ROI

Posted on 
August 6, 2020
  by
David Snow
Hospitality

The Importance of Brand Loyalty

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How important is Customer Lifetime Value to your brand?

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Why Size Matters: The Challenges Facing Boutique and Independent Hotels

Posted on 
August 6, 2020
  by
David Snow
Guest Service

INFOGRAPHIC: 5 ways to delight your guests during their stay

Posted on 
August 6, 2020
  by
David Snow
Hospitality

Why Size Matters: The Challenges Facing Large Branded Hotels

Posted on 
August 6, 2020
  by
David Snow
Guest Service

The Top 3 Reasons Hotels Need To Focus On Customer Experience and Satisfaction

Posted on 
August 6, 2020
  by
David Snow
Hospitality

How to Make Each Guest Your Hotel's Best Advocate

Posted on 
August 6, 2020
  by
David Snow

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