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Our Articles & Press Releases

News

Streamlining Guest Communications In The Wake of COVID-19

Routier Is Using AI Technology To Bring Hotels Closer To The Needs of Their Guests

Posted on 
Aug 24, 2020
  by
David Snow
Partnerships

Routier Collaborates With a Local South African Partner to Innovate the Guest Journey Together

Global guest engagement and AI leader Routier is expanding its presence and offerings in Southern Africa through its local trusted tourism software solutions provider Hostech.

Posted on 
Aug 19, 2020
  by
David Snow
News

Connecting to the brand

Brand standards reach across all areas of a hotel, including – and especially – technology

Posted on 
Aug 16, 2020
  by
David Snow
Partnerships

Routier joins Volara’s voice integration hub

A new partnership between Routier and Volara will allow for contactless communication between hoteliers and guests.

Posted on 
Aug 16, 2020
  by
David Snow
Partnerships

Routier Partners with Knowcross

The Routier integration further builds off the current needs of hoteliers in the wake of COVID-19

Posted on 
Aug 9, 2020
  by
David Snow
Hospitality

Managing Digital Word of Mouth

Posted on 
Oct 25, 2018
  by
David Snow
Hospitality

15 Tips to Boost Midweek Occupancy and Revenues

Posted on 
Oct 24, 2018
  by
David Snow
Guest Service

Ways to Provide The Ultimate Personalized Guest Experience

Posted on 
Jun 28, 2018
  by
David Snow
News

Press Release: Cloud5 Teams with Routier for Emerging Guest Engagement Software Solution

Posted on 
Jun 20, 2018
  by
David Snow
Hospitality

Driving ROI with Guest Engagement

Posted on 
Jun 7, 2018
  by
David Snow
Hospitality

How to increase hotel revenue without increasing occupancy

Posted on 
Apr 26, 2018
  by
David Snow
Hospitality

How to strategically manage your hotel brand’s equity and reputation

Posted on 
Mar 15, 2018
  by
David Snow
Hospitality

Travel Trends That Are Shaping The Hospitality Industry

Posted on 
Mar 8, 2018
  by
David Snow
Hospitality

How Do Successful Hotels Get it Right?

Posted on 
Mar 1, 2018
  by
David Snow
Hospitality

How to ensure your hotel staff is operating at peak performance!

Posted on 
Feb 8, 2018
  by
David Snow
Hospitality

5 simple tips that are going to take your hospitality business to the next level

Posted on 
Feb 7, 2018
  by
David Snow
Guest Service

10 Things Every Person in Hospitality Should Know About Guest Experience

Posted on 
Jan 30, 2018
  by
David Snow
Hospitality

How to Make Your Hotel's Online Reputation Stand Out

Posted on 
Jan 22, 2018
  by
David Snow
Hospitality

Hotels Investing in Technology to Protect Credit Card Data

Posted on 
Jan 16, 2018
  by
David Snow
Guest Service

The Different Types of Guests You Can Expect in a Hotel and How to Deal With Them

Posted on 
Jan 11, 2018
  by
David Snow
Hospitality

How The Internet Of Things Will Change The Hospitality Industry

Posted on 
Dec 26, 2017
  by
David Snow
Hospitality

The Hotel Cookbook for Revenues and Profits (Infographic)

Posted on 
Nov 13, 2017
  by
David Snow
Guest Service

Guest Personalization: The Roadmap To "Youniverse"

Posted on 
Nov 6, 2017
  by
David Snow
Hospitality

The INSANE Impact Of Online Reviews On Hotel Bookings

Posted on 
Oct 16, 2017
  by
David Snow
Hospitality

Understanding the Four Essentials of Hospitality Industry

Posted on 
Sep 7, 2017
  by
David Snow
Guest Service

The Millennial Guest 101

Posted on 
Aug 21, 2017
  by
David Snow
Guest Service

The 5 Most Bizarre Guest Complaints Ever

Posted on 
Aug 9, 2017
  by
David Snow
Hospitality

What really brings in the most ROI for hotels?

Posted on 
Jul 12, 2017
  by
David Snow
Hospitality

USP: What is it and Why Your Hotel Needs One

Posted on 
Jun 26, 2017
  by
David Snow
Hospitality

How Your Hotel’s Brand Promise Leads to Loyalty and a Better Bottom Line

Posted on 
Jun 21, 2017
  by
David Snow
News

Why Your Hotel Needs a Reputation Management Strategy

Posted on 
Jun 12, 2017
  by
David Snow
Hospitality

Boosting Occupancy with Smart Data Marketing

Posted on 
Jun 4, 2017
  by
David Snow
Hospitality

Measuring Your Hotel Technology ROI

Posted on 
May 24, 2017
  by
David Snow
Hospitality

The Importance of Brand Loyalty

Posted on 
May 18, 2017
  by
David Snow
Hospitality

How important is Customer Lifetime Value to your brand?

Posted on 
May 16, 2017
  by
David Snow
Hospitality

Why Size Matters: The Challenges Facing Boutique and Independent Hotels

Posted on 
May 15, 2017
  by
David Snow
Hospitality

Why Size Matters: The Challenges Facing Large Branded Hotels

Posted on 
Mar 20, 2017
  by
David Snow
Guest Service

INFOGRAPHIC: 5 ways to delight your guests during their stay

Posted on 
Mar 19, 2017
  by
David Snow
Guest Service

The Top 3 Reasons Hotels Need To Focus On Customer Experience and Satisfaction

Posted on 
Mar 19, 2017
  by
David Snow
Guest Service

The Value of a Happy Guest

Posted on 
Mar 19, 2017
  by
David Snow
Hospitality

How to Make Each Guest Your Hotel's Best Advocate

Posted on 
Mar 16, 2017
  by
David Snow

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