Learn how Routier can
help guests, staff and brands

Your guests matter. Your staff matters. That’s why we’ve created a solution that not only optimizes your guest engagement to deliver a superior guest experience, but also a staff side solution that will enhance the performance of your staff, streamline operations, and automate all your guest-facing processes. A solution fit for every role. What else could you ask for?

Make every guest experience a brand experience

And ensure every guest leaves your venues with a smile

Make a Great First Impression

Recognize and welcome each and every new and returning guest

Solve Issues in Real-Time

Equip your staff with tools to identify, handle, and resolve guest issues instantly

Be Accessible

Help your guests engage easily with your staff throughout their stay

Amplify the Human Touch

Build brand loyalty and trust through creating emotionally engaging content

Add Value to Their Stay

Share offers, promotions, and information that will add value to your guest’s experience



Instant, actionable information and alerts that keep you in-the-know and enable you to be more responsive

Identify staff/departmental weaknesses through trends and patterns and plan ahead to avoid reoccurring issues

Streamline operations and improve staff efficiency by automating processes that were once manual


Enhance standard operational procedures and get actionable insights to improve the guest experience

Identify, measure, and monitor venue performance and guest satisfaction levels across all your properties in real-time

Easily schedule and deliver branded campaigns, offerings, and promotions across all your venues


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Developed by Routier