It’s not an app. Not a text. Not an email

And it requires no installations or downloads on behalf of the guest

Routier is designed to efficiently automate, track, and manage all of your guest communication processes. And, most importantly, we make it as easy as possible for your guests to give you feedback about their stay, when it matters most.

Make every experience
a memorable one

Increase guest
satisfaction

Improve guest
experience

Grow loyalty
base

A SEAMLESS Guest experience

Make a Great First Impression

Recognize and welcome each and
every new and returning guest

Solve Issues in Real-Time

Equip your staff with tools to identify,
handle, and resolve guest issues instantly

Be Accessible

Help your guests engage easily with your
staff throughout their stay

Amplify the Human Touch

Build brand loyalty and trust through
creating emotionally engaging content

Add Value to Their Stay

Share offers, promotions, and information that
will add value to your guest’s experience

AUTOMATIC LOYALTY ENROLLMENT

Our client was unable to reach their loyalty enrollment targets which was required by their brand.
After implementing Routier’s loyalty solution, they were able to surpass their targets in one quarter by more than 74%.

Goal
130

New Members

Achieved
226

New Members

+74%

Beyond Target

SOLUTIONs BUILT FOR EVERY ROLE

Your guests matter. Your staff matters. that’s why we’ve created a solution that not only optimizes your guest engagement to deliver a superior guest experience, but also a staff side solution that will enhance the performance of your staff, streamline operations, and automate all your guest engagement processes. A solution fit for every role. What else could you ask for?

Developed by Routier