It’s not an app. Not a text. Not an email

And it requires no installations or downloads on behalf of the guest

Routier is designed to efficiently automate, track, and manage all of your guest communication processes. And, most importantly, we make it as easy as possible for your guests to give you feedback about their stay, when it matters most.

Make every experience
a memorable one

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Increase guest
satisfaction

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Improve guest
experience

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Grow loyalty
base

A SEAMLESS Guest experience

Make a Great First Impression

Recognize and welcome each and
every new and returning guest

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Solve Issues in Real-Time

Equip your staff with tools to identify,
handle, and resolve guest issues instantly

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Be Accessible

Help your guests engage easily with your
staff throughout their stay

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Amplify the Human Touch

Build brand loyalty and trust through
creating emotionally engaging content

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Add Value to Their Stay

Share offers, promotions, and information that
will add value to your guest’s experience

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AUTOMATIC LOYALTY ENROLLMENT

Our client was unable to reach their loyalty enrollment targets which was required by their brand.
After implementing Routier’s loyalty solution, they were able to surpass their targets in one quarter by more than 74%.

Goal
130

New Members

Achieved
226

New Members

+74%

Beyond Target

SOLUTIONs BUILT FOR EVERY ROLE

Your guests matter. Your staff matters. that’s why we’ve created a solution that not only optimizes your guest engagement to deliver a superior guest experience, but also a staff side solution that will enhance the performance of your staff, streamline operations, and automate all your guest engagement processes. A solution fit for every role. What else could you ask for?

Developed by Routier