Learn how Routier can
help guests, staff and brands

Your guests matter. Your staff matters. That’s why we’ve created a solution that not only optimizes your guest engagement to deliver a superior guest experience, but also a staff side solution that will enhance the performance of your staff, streamline operations, and automate all your guest engagement processes. A solution fit for every role. What else could you ask for?

It’s not an app. Not a text. Not an email

And it requires no installations or downloads on behalf of the guest

Make a Great First Impression

Recognize and welcome each and every new and returning guest

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Solve Issues in Real-Time

Equip your staff with tools to identify, handle, and resolve guest issues instantly

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Be Accessible

Help your guests engage easily with your staff throughout their stay

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Amplify the Human Touch

Build brand loyalty and trust through creating emotionally engaging content

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Add Value to Their Stay

Share offers, promotions, and information that will add value to your guest’s experience

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STAFF AND GUEST ANALYTICS

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STAFF ANALYTICS

Instant, actionable information and alerts that keep you in-the-know and enable you to be more responsive

Identify staff/departmental weaknesses through trends and patterns and plan ahead to avoid reoccurring issues

Streamline operations and improve staff efficiency by automating processes that were once manual

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GUEST ANALYTICS

Measure guest sentiment and guest satisfaction in real-time during stay and know exactly what is going on in your hotel

Provide satisfied guests with the opportunity to write online reviews while the experience is still fresh in their minds

Identify satisfied and unsatisfied guests and provide them with the appropriate follow ups and messages

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A FULLY AUTOMATED GUEST AND
STAFF ENGAGEMENT PLATFORM

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